Terms of Service

Welcome to VirginFem Perfumes. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

2. Products & Pricing

• We strive to ensure that all product descriptions, images, and prices are accurate.
• Prices are subject to change without prior notice.
• Product colors and packaging may vary slightly due to screen settings or manufacturer updates.
• We reserve the right to modify or discontinue any product without prior notice.

3. Orders

• All orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or any other legitimate reason.
• You will receive an order confirmation after successfully placing your order.

4. Payments

We accept secure online payments through trusted payment gateways.

For Cash on Delivery (COD) orders, payment must be made in full at the time of delivery.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
• We are not responsible for delays caused by courier partners or events beyond our control.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return.

7. User Responsibilities

You agree:

• To provide accurate and complete information.
• Not to misuse or interfere with the website.
• Not to engage in fraudulent activities.
• Not to upload harmful, illegal, or malicious content.

8. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and other materials, is the property of VirginFem Perfumes or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, VirginFem Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of these external websites.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page with the revised "Last Updated" date.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

VirginFem Perfumes

Email: caloveleshkhullar@gmail.com

Address:- SCO 14 Near bell Sons , Police Chowki Model Town Rohtak, Haryana-124001
Mob number:- 9541114666, 8607111223
email id vffragrance21@gmail.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

We aim to respond to all return and refund requests within 1–2 business days.