Privacy Policy

At VirginFem Perfumes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed securely through third-party payment gateways)
• Order History
• IP Address
• Device and Browser Information
• Cookies and Website Usage Data

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website and shopping experience.
• Prevent fraud and unauthorized transactions.
• Send promotional offers and marketing communications (only if you choose to receive them).
• Comply with applicable legal obligations.

Payment Security

We do not store your credit/debit card or banking information on our servers. All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies to:

• Improve website functionality.
• Remember your preferences.
• Analyze website traffic and performance.
• Personalize your shopping experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Shipping and logistics partners for order delivery.
• Payment gateway providers for secure payment processing.
• Service providers assisting in website operation.
• Government or legal authorities when required by applicable law.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your personal data where legally applicable.
• Withdraw consent for marketing communications at any time.

To make any such request, please contact us using the details below.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

VirginFem Perfumes

Email: caloveleshkhullar@gmail.com

Address:- SCO 14 Near bell Sons , Police Chowki Model Town Rohtak, Haryana-124001
Mob number:- 9541114666, 8607111223
email id vffragrance21@gmail.com

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

We aim to respond to all return and refund requests within 1–2 business days.