Refund Policy

Due to the intimate and delicate nature of fragrances, we can only accept returns on unopened, unused products in their original cellophane wrapping within 14 days of delivery. If the product has been opened or sprayed, it is strictly non-refundable.

We understand that choosing a signature scent online can be challenging. That is why every full-size bottle purchase includes a complimentary 2ml sample vial of the same fragrance. We encourage you to test the sample before unwrapping the full-size bottle. If the scent isn't your perfect match, you may return the unopened full-size bottle for a full refund.

To initiate a return, please contact our support team with your order number. If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.